Last updated: 26 October 2026
You may submit requests regarding your rights listed in Article 11 of Personal Data Protection Law No. 6698 (“KVKK”) to the data controller Neoray İnşaat Sanayi ve Ticaret A.Ş. (“Neoray”) by the methods below, in accordance with Article 13 of the KVKK and the Communiqué on the Procedures and Principles of Application to the Data Controller.
1. Methods of Application
- In writing: You may deliver your wet-signed application in person or through a notary public to “Dumlupınar Mah. Yumurtacı Abdibey Cad. B Blok Apt. No:4 B/209 Kadıköy / Istanbul, Türkiye”. Please write “Information Request under the Personal Data Protection Law” on the envelope.
- Electronically: You may send it to info@neoray.com.tr from the e-mail address you previously provided to Neoray and that is registered in our system, or by using your registered electronic mail (KEP) address, secure electronic signature or mobile signature. Please write “KVKK Information Request” in the subject line.
2. Information Required in the Application
- Name, surname and, if the application is in writing, signature,
- Turkish ID number for citizens of the Republic of Türkiye; nationality, passport number or, if any, ID number for foreigners,
- Residential or business address for notification,
- If any, e-mail address, phone and fax number for notification,
- Subject of the request.
Relevant information and documents are attached to the application. Additional information may be requested to verify that the application belongs to you.
3. Conclusion of the Application
Your application is concluded free of charge as soon as possible according to the nature of the request and within thirty days at the latest. If the action requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board (no fee for written responses up to ten pages; 1 Turkish lira per page above ten pages; if the response is given on a recording medium such as a CD or flash drive, the cost of the medium). If the application results from Neoray’s error, the fee is refunded. The response is sent in writing or electronically.
4. Complaint to the Board
If your application is rejected, the response is found insufficient or no response is given in time, you may file a complaint with the Personal Data Protection Board within thirty days from the date you learn of the response and, in any case, within sixty days from the date of application, in accordance with Article 14 of the KVKK.